Terms and Conditions

Terms and Conditions

These Terms and Conditions apply to purchases made through auroravivid.com. By placing an order with AURORAVIVID, you agree to the terms below, together with any policies linked on our site.

Order Acceptance

Placing an order means you are offering to purchase the items in your cart. An order is accepted only after payment is authorized and an order confirmation is issued. We may refuse, cancel, or refund an order if inventory is unavailable, payment cannot be verified, product information contains an error, fulfillment is restricted, or fraud concerns are identified.

Product Information

We work to keep product descriptions, photos, specifications, pricing, and availability accurate. Minor differences in color, brightness, size perception, or packaging may occur due to screen settings, manufacturing updates, or photography conditions. If a material error appears, we may correct it and contact affected customers when necessary.

Pricing and Taxes

Prices are shown in the currency displayed on the site or at checkout. Taxes, duties, shipping charges, and other fees may be added or calculated during checkout when applicable. Prices and promotions may change without notice before an order is placed.

Payment

Payment must be completed through the payment methods available at checkout. We may require additional verification or cancel an order if payment authorization is declined, reversed, or flagged by our payment or fraud prevention providers.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery estimates are not guarantees, and we are not responsible for delays caused by carriers, customs authorities, weather, holidays, or events outside our reasonable control.

Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return Policy. Return requests must be approved by email before items are sent back.

Limitation of Liability

To the fullest extent permitted by law, our liability for any order is limited to the amount paid for the product giving rise to the claim. We are not responsible for indirect, incidental, special, or consequential losses arising from site use, product use, delayed delivery, or unavailable products.

Changes to These Terms

We may update these Terms and Conditions from time to time. The version posted on this page applies when you use the site or place an order.

Questions about these terms can be sent to service@auroravivid.com.